About Us

Experts in customer lifecycle management

We excel in customer lifecycle management, efficiently serving the independent and senior living markets

Who we are

Our company was founded by veterans of the Australian business process outsourcing industry with extensive experience working in regulated industries specialising in customer lifecycle management.

In March 2020, when the COVID-19 pandemic emerged, we received numerous requests from clients seeking urgent assistance in procuring personal protective equipment (PPE) and looking for a centralised and convenient procurement solution. 

Leveraging our background in procurement and project management, we promptly responded to these demands with the company quickly attracting clients from various healthcare sectors, including Aged Care, Disability, Community Care.

“As a mobile home nurse, having PMC Direct provide me with competitive pricing for quality products is a game-changer. It allows me to focus on providing the best care possible for my clients without having to spend time searching for the best deals.”

Sarah – Mobile Home Nurse

What we do

We offer a comprehensive virtual warehousing service to the healthcare sector, specifically for Home Care Workers, by providing a centralised solution, removing the reliance on multiple suppliers, storage locations and complicated processes. 

We handle the warehousing, pick and pack, and distribution of PPE, medical consumables and cleaning products directly to the location of Home Care Workers throughout Australia. Backed by industry expertise and commitment to customer satisfaction, we stand ready to offer healthcare sectors across Australia a reliable supply of essential products at competitive rates.

If you’d like to know more about our Home Care solutions, please click here